Cainiao Package Tracking

Shipment tracking by the tracking number
You can use all the features for free.
My shipments

Track Your Cainiao Parcels

The Chinese company Cainiao specializes in cost-effective postal transportation. Belongs to Alibaba Group. Previously, the company was called China Smart Logistics Network. It was founded on May 28, 2013. The headquarters is located in Hangzhou. 

In the initial period of its activity, the company was engaged in delivering mail only through the territory of the People's Republic of China. Now Cainiao takes first place in terms of economy class shipments. According to statistics, about 70% of mail within China is carried out by Cainiao. The company also delivers packages to 152 countries of the world. This opportunity was achieved through cooperation with 70 postal operators from different countries. Cainiao is now valued at 100 billion yuan.

Cainiao company delivers goods from such trading platforms as AliExpress, Tmall, Alibaba, TaoBao and others.

Shipment Tracking

You can track the status of a shipment by the track number. Since the Yanwen service delivers the parcel before the Cainiao branch, the seller will provide the number of this company. This number looks like this: LPxxxxxxxxxxxxxx, where after the letters LP there is a sequence of digits. To track the status of the shipment, this number must be entered in a special field on the main page of the Cainiao website. After that, you need to click the "Track" button.

When the package arrives at Cainiao's office, it will get a different track number. But, buyers can’t know this number. Thus, you can track the shipment that Cainiao deals with only in China. After the parcel arrives at the nearest post office, the recipient should receive a notification. To receive the parcel, you must provide an identity document. Another option is possible - the parcel will be delivered to the recipient by the courier at the address.

Thus, the main advantage of the Cainiao service is its low cost. Of the minuses of this delivery is the long delivery time and the inability to track the status of the shipment across the territory of the recipient's country.

Contact information

  • Website:
  • The Head Office: Block B1, XIXI center, No.588 West Wenyi Road, Xihu District, Hangzhou City, PR China.
By all directions
Project supports more than 100 international postal and courier services.

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