Shipment tracking / Japan Post

Japan Post Package Tracking

Shipment tracking by the tracking number
You can use all the features for free.
My shipments

Track Your Japan Post Parcel

The state company Japan Post is engaged in sending domestic and international shipments. It was founded in 1871. The headquarters is in Tokyo. Japan Post has 24,700 post offices. The staff employs more than 400,000 people. By this indicator, Japan Post is ahead of all other companies in the country. Japan Post is part of the EMS cooperative.

In addition to sending mail (domestic and international), Japan Post provides the following services:

  • e-commerce;
  • logistics;
  • insurance;
  • tourist routes.

Track your shipment status

On the company's website you can track the status of shipments. 

In order to track the package you will need a tracking number. Japan Post tracking number consists of 13 characters: 4 letters and 9 digits. The initial letter of the number depends on the type of departure:

  • for small packages - R;
  • for parcels - C;
  • for EMS items - E.

The second letter and subsequent 9 digits for each shipment are unique. The last two letters indicate which country the postal service belongs to. In the case of Japan Post, the letters J are located at the end of the number.

The tracking number must be entered in the "Track & Trace Service" field. Information will be provided in English or Japanese. 

Contact information

  • Website:
  • Customer Service Center: 0120-5931-55

By all directions

Project supports more than 100 international postal and courier services.

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